Direkt zum Inhalt
公司名稱
台灣積體電路製造股份有限公司
工作地點
台灣
專業領域
人力資源
職別
工程師/管理師
職務類型
正職
職務張貼日
2026/03/17
台積公司成立於1987年，率先開創了專業積體電路製造服務之商業模式，自此成為世界領先的專業積體電路製造服務公司。台積公司以領先業界的製程技術及設計解決方案組合支援其客戶及夥伴生態系統的蓬勃發展，以此釋放全球半導體產業的創新。台積公司為534 個客戶提供服務，生產12,682 種不同產品，被廣泛地運用在各種終端市場，例如高效能運算、智慧型手機、物聯網、車用電子與消費性電子產品等。 進一步資訊請至台積公司網站https://www.tsmc.com.tw查詢。
The Sr. HR People Partner – Support Delivery Excellence focuses on optimizing HR service delivery to enhance both employee and manager experiences. This role drives excellence in HR operations by integrating People Experience, Manager Experience, HR Shared Services, Process Optimization, and Stakeholder Collaboration. The incumbent will act as the bridge between HR functions and business needs, ensuring the delivery of efficient, scalable, and impactful HR solutions.
職務說明
1. Service Delivery Optimization: Standardize HR processes across HR People Partners to ensure consistency and efficiency in areas like staffing, onboarding, employee data management, talent management, and business administration.
2. People & Manager Experience: Design initiatives to improve employee satisfaction and manager effectiveness. Provide tailored support to managers on performance management, management tool enablement, and daily operational needs.
3. Process Excellence: Identify and address bottlenecks in HR workflows. Implement automation tools and technology solutions to improve delivery accuracy and efficiency.
4. Stakeholder Collaboration: Partner with HRBPs and business leaders to align HR support priorities. Act as an expertise representative in HR function to integrate and deliver customized HR solutions.
5. Data-Driven Decision Making: Track and analyze service delivery metrics, employee satisfaction scores, and manager feedback. Use insights to continuously refine HR support models and improve satisfaction levels.
6. Continuous Improvement: Monitor KPIs and implement ongoing enhancements to HR services, focusing on scalability, effectiveness, and alignment with business demands.

Role Value: The HR People Partner – Support Delivery Excellence drives operational excellence in HR by optimizing processes and enhancing stakeholder satisfaction. Through tailored solutions and continuous improvement, this role ensures HRPP becomes a proactive enabler of meaningful experiences for employees and managers alike.
職務要求
1. HR Operations Expertise: Strong knowledge of shared services frameworks and HR systems.
2. Service Excellence Mindset: Proven 7+ year experience in enhancing HR service delivery and employee/manager satisfaction.
3. Process Improvement Skills: Skilled in workflow optimization and automation.
4. Stakeholder Collaboration: Ability to communicate and collaborate effectively with HRBPs, business leaders, and managers.
5. Data Analytics Proficiency: Experience with tools like Excel, Tableau, or Power BI to analyze and interpret metrics for actionable insights.
6. Language Skills : Proficient in both written and verbal communication in English and Chinese, with a TOEIC score of 800 or above.
營造一個合乎台積公司核心價值與經營理念的全球共融職場，對於公司未來成功至關重要。台積公司對全球共融職場的承諾，旨在讓每位員工無論性別、年齡、身心障礙、宗教、種族、族群、國籍、政治立場或性傾向，都能將其自身的觀點與經驗帶入工作，促進企業推升獲利、增加生產力並釋放創新。我們致力於創建一個公平無障礙的工作場所。台積公司承諾促進文化共融，讓每一位員工都覺得被重視且有能力為企業使命提供貢獻，並為全球各戶提供卓越服務。