Manager – Worker Compensation Claims

A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate its leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading edge N3 process technology and be operational in 2027. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future.

TSMC Arizona’s Finance Department is responsible for activities critical to the company’s financial health and operational success.

Responsibilities:

• Thoroughly investigates workers compensation claims reported by injured workers by contacting the injured worker, medical providers, and employer’s supervisor/manager.   
• Assist the assigned carrier adjusters with ensuring incidents reports and/or Workers’ Comp 101 forms have been submitted in a timely manner.
• Distribute employee’s work restrictions to designated HR and ISEP teams.
• Ensure the selected Occupational Clinic(s) provide proper light duty and work restrictions based on employee’s job duties.
• Assist insurance adjusters with obtaining wage information if needed.
• Answer questions on status of claim for claimants.
• Directs claim file reviews and ensures adjusters have proactive claim mitigation plan to get claim to closure.
• Work with the legal team on complex and litigated claims to ensure cost containment.
• Promptly review new losses reported and contact the insurance broker to determine the plan of action and what coverages should be placed on notice.
• Report critical losses to management and provide updates as necessary.
• Coordinate and communicate needed inspections of loss with appropriate departments and insurance teams.
• Willingness to learn property, cargo, environmental and other business insurance coverages, and claims that would be covered under these insurance programs.

 Minimum Required Qualifications:

• 8 or more years of experience in insurance claims or direct experience in a similar role.
• High school diploma or equivalent.
• Insurance designations: Associates in Claims or Risk Management
• MS Office experience (Word, Excel, Outlook)
• Effective negotiation skills
• Strong verbal and written communication skills
• Ability to prioritize workload to meet deadlines
• Ability to manage multiple tasks in a fast-paced environment
• Outstanding customer service
• Excellent time management skills
  
  

Candidates must be willing and able to work on-site at our Phoenix Arizona facility.

As a valued member of the TSMC family, we place a significant focus on your health and well-being.  When you are at your best-physically, mentally, and financially-our company is at its best.  We offer a comprehensive and competitive benefits program that provides the resources you need to help you manage your health and achieve your goals across many areas of your life.  This includes a variety of medical, dental and vision plan offerings you can choose from that best fit your and your family’s needs.  Additionally, TSMC provides income-protection programs to financially assist you should you experience an injury or illness, and a 401(k)-retirement savings plan to help you secure your financial future.  TSMC also offers competitive paid time-off programs and paid holidays allowing you to recharge and spend time with your family and loved ones.

Work Location: 5088 W. Innovation Circle, Phoenix, AZ 85083

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We encourage all qualified individuals to apply, and we welcome applications from individuals with diverse backgrounds and experiences.

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