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Company
Taiwan Semiconductor Manufacturing Company Limited, TSMC
Location
USA
Job Category
Information Technology
Job Type
Manager
Employment Type
Regular
Posted
Oct 09, 2024
Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. In 2023, the company served 528 customers with 11,895 products for high performance computing, smartphones, IoT, automotive, and consumer electronics, and is the world’s largest provider of logic ICs with annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and its ESMC subsidiary plans to begin construction on a fab in Germany in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade.

Role: 

TSMC's global operations depend on modern platforms, and our software practices follow DevOps principles. As TSMC expands, we are building a global team of platform engineers and SREs for mission-critical platform services. The role involves designing, developing, and delivering robust and scalable platform services that meet strategic needs. Reporting to the Director of IT Platform Services, the Manager/Senior Manager of Platform Engineering and SRE will lead a team to engineer platform services, operate with SRE principles in the US West time zone, and collaborate with global team members to ensure self-healing, non-stop services.
Job Responsibilities
1. Build and manage a team of platform engineers and SREs with modern cloud-native skills.
2. Design, develop, and operate IT platform services, ensuring they are scalable, robust, fast, secure, and resilient, with zero downtime operations.
3. Design and develop SRE utilities, APIs, and toolkits for global Application DevOps teams to deploy, operate, and instrument their solutions on the platform services.
4. Provide leadership, coaching, and direction to the team, ensuring they have the necessary skills, knowledge, discipline, and resources to deliver high-quality platform services and SRE solutions.
5. Identify and implement continuous improvements for platform services.
6. Ensure that the IT platform services comply with all relevant regulations and standards, including data protection, security, and privacy.
Job Qualifications
1. Bachelor's or Master's degree in Computer Science, Information Technology, or related fields, or equivalent practical experience in the domain.
2. At least 8 years of experience in platform service management, including designing, developing, and operating platform services.
3. Strong technical skills, with a good understanding of IT infrastructure and platforms, and highly proficient in modern technology stacks such as cloud-native computing.
4. Strong engineering discipline with experience in modern product DevOps, SRE, and non-stop computing operations.
5. Strong leadership and management skills, with the ability to coach, lead, and motivate IT professionals.
6. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
7. Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
8. At least 5 years of management experience, covering people, projects, and budgets.

Success Factors:

You will likely do well if you are:

1. Enthusiastic about innovation and high-quality design.
2. Passionate about zero-downtime operations and continuous improvements.
3. Possessing attributes like perseverance, resilience, and thoroughness.
4. Open-minded when exploring and testing new solutions.
5. Fast at iterating and troubleshooting issues.
6. Passionate about innovation, teamwork, learning, and agility.
7. Willing to take on challenges, learn new things, and love to communicate with people.

Diversity, Equity and Inclusion (DE&I) reflects TSMC’s core values and business philosophy and is essential for our future success. Our commitment to DE&I allows us to create an environment where every employee, regardless of gender, age, disability, religion, race, ethnicity, nationality, political affiliation, or sexual orientation, can bring their unique perspective and experiences to work, enabling us to drive profitability, increase productivity, and unleash innovation. To strive to create a workplace that is equitable and accessible to all employees, we also provide reasonable accommodations for qualified individuals with disabilities. We are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our mission and provide excellent service to our global customers.